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• Refund and Return Policy – ForU Stone

At For U Stone, we’re dedicated to offering our clients with top rate-quality natural stone merchandise, synthetic, and packaged in strict compliance with global export requirements. Every order is dealt with the utmost care to ensure safe transport and consumer pride.

Because all stone substances presented by foru Stone are customized, big-scale, and made-to-order merchandise, please note the following refund and return conditions:

 

• 1. Custom-designed products Are Non-Returnable

All stone slabs, tiles, and associated stone products are produced particularly for every purchaser’s order. As such, as soon as the goods are completed, packaged, and shipped from our manufacturing unit below export-wellknown packing, we do now not accept refund or return requests for any motive, which include minor versions in coloration, sample, or veining which can be inherent to herbal stone.

• 2. Transportation expenses and limitations

Herbal stone is assessed as a bulk and heavy commodity, making return shipments impractical. Because of extraordinarily excessive delivery costs, extended transit times, and complicated customs procedures, returning merchandise after export isn’t always feasible. Consequently, customers are strongly counseled to cautiously confirm order info (along with cloth, dimensions, end, and amount) prior to production.

 

• 3. Marine Coverage Requirement

To further safeguard our customers, we require that each international shipment be protected by marine cargo insurance. This ensures that if any product harm or loss happens during transportation, customers may additionally document a claim immediately with the insurance corporation. The coverage gives economic safety against risks that fall out of doors the manufacturer’s manipulate.

• 4. After-income guide and Claims assistance

Although foru Stone does not provide refunds or returns, we’re devoted to preserving strong and lengthy-time period partnerships with our customers. If harm or product issues are stated upon receipt, clients should provide clear proof (snap shots, movies, and written details with the aid of e-mail). Once we get hold of these facts:

We can help clients in contacting the coverage issuer and transport corporation to assist facilitate a declare.

Relying on the nature of the problem and via reasonable communication, we may offer a goodwill bargain at the purchaser’s subsequent order as a part of our cooperative aid policy.

Please word that such solutions will always be handled on a case-via-case foundation, with fairness and transparency as guiding ideas.

 

• 5. Very last confirmation

Through putting an order with foru Stone, clients acknowledge and comply with the terms of this Refund and return policy. This coverage ensures clarity, protects both events, and allows us to hold offering competitive pricing and premium carrier even as minimizing pointless prices and risks.

Foru Stone values the consider our clients area in us. Even as herbal stone merchandise are non-returnable, our focus stays on first-rate warranty, relaxed packaging, and proactive help in case of transport-related troubles. We consider that strong partnerships are built on accept as true with, conversation, and equity, and we remain dedicated to supporting our customers in each affordable way.